- Contact Hamide before returning any items.
- You can return the product within 30 days of delivery.
- The product must be in new condition.
- There is no money refund, you can only change with other products or get a gift card to use later.
- There is no return in posters.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
Please contact Hamide before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Hamide and gives information relevant and the reason for complaint.
You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used, the product shall not be refunded. However, special rule applies to the posters. Posters require a special care, as it is very easy to damage, put stains and such. Since we cannot guarantee that the user handles it in the same way, we do not accept any returns in the posters.
Make sure to include contact information with the return and if possible, please provide us with a tracking number. Hamide suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Hamide is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another product?
Return the product you have received and send us an e-mail telling us which product you want instead.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, Hamide reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.